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After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
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Login

Sign Up

After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
Password*
Confirm Password*
First Name*
Last Name*
Birth Date*
Email*
Phone*
Country*
* Creating an account means you're okay with our Terms of Service and Privacy Statement.
Please agree to all the terms and conditions before proceeding to the next step

Already a member?

Login

Cancellation Policy

At Crete Insiders, we strive to provide you with the best possible experience during your tour. However, there are circumstances beyond our control, such as adverse weather conditions or unforeseen issues on our end, that may require the cancellation of a tour. In the event of such cancellations, we want to ensure transparency and fairness.

Full Refund
  • Crete Insiders' Cancellation (any time)
  • Traveller's Cancellation (more than 3 days prior to tour)
Partial Refund
  • Bad Weather
  • Traveller's Cancellation (3 days - 24h prior to tour)
No Refund
  • Traveller's Cancellation (less than 24h prior to tour)
  • Traveller's No-Show

If your tour is canceled due to bad weather conditions or issues arising from the side of Crete Insiders, we will promptly notify you and provide options for rescheduling or a full or partial refund, depending on the specific circumstances. Your satisfaction and safety are our top priorities, and we appreciate your understanding in situations where cancellations are necessary. Please feel free to contact us for more information or to discuss any concerns you may have regarding our cancellation policy. Your trust in Crete Insiders is highly valued, and we look forward to providing you with an exceptional experience on your tour.